Refund & cancellation policy

Before confirmation

When a tour cannot be confirmed with the supplier, KWIKAR cancels the card authorisation. The hold is released and no payment is captured. Your card issuer controls when the released amount becomes available again.

After confirmation

Cancellation or changes to a confirmed booking depend on the supplier's policy for that exact tour, option and travel date. The applicable conditions are shown on the tour page when provided by the supplier and are shared with your confirmation. Some tickets are non-refundable or carry a cancellation charge. Contact us as soon as possible with your booking reference; we will check the supplier's terms and tell you the refundable amount, if any, before processing a request.

Other services

Transfers, visas and holiday packages can have different cancellation terms. KWIKAR will share the applicable terms with your quote before requesting payment. Visa approval is determined by the issuing authority; an application fee may not be refundable after processing starts.

For assistance email info@kwikar.com or contact our team. See how booking works.